Job Description

The E-Commerce Project Manager is the main point of contact and accountable party for on-site e-commerce and the day-to-day manager of e-commerce for the assigned specific business unit(s). This role is a key liaison between the product, marketing, technical, vendor, and executive teams.


• Manage e-commerce functions including, but not limited to, optimizing conversion, supporting acquisition and lead gen efforts, updating site content, managing pages and products, and overseeing user flow/customer experience.

• Act as IT single point of contact with the Ecommerce team

• Determination/description of the needs in the form of a requirement specification. Description technical specifications in cooperation with the relevant departments.

• Engage with business teams to understand key business goals and translate those to developments needed.

• Processing and solving Service Desk queries in coordination with key users and corresponding specialist departments.

• Provide software support and training for users.

• Project coordination with software vendors.

• Maintain operations budget, report on contracts, and project status.

• Effectively coordinate the E-commerce business requirements with the IT solutions teams and the IT development partners

• Participate in creating the E-commerce road-map that fulfills both the e-commerce business growth and the B.TECH IT standards

• Optimize the operational and IT needs of the E-commerce business requirements

• Adopt the Agile methodology while fulfilling the E-commerce business requirements with both the IT and development partners

• Optimize the operational and IT costs of the E-commerce solutions


• Have solid knowledge and experience in a fast-paced, e-Commerce business.

• Hands-on experience in managing and maintaining e-Commerce websites/portals.

• Knowledgeable of the e-Commerce space that includes marketing strategies, product development, competitive strategies, consumer research, industry trends, and usability best practices.

• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.

• Familiarity with web design and a keen eye for detail.

• Excellent communication and collaboration skills.

• Analytical and multitasking skills.

Preferred qualifications

  • Undergraduate
  • Business Management
  • Bachelor of Business Administration(BBA)
  • PMP
  • 5-8 years of Experince in prefered industry